L71 can't text or web

[cruisinco]

I have had this phone for for days now and I can only use it as a phone, no pictures in or out, text can come in but not go out, and no internet.

I have t mobile in the us and I tried installing the US tmo websession in the /a/ and /a/mobile and it still doesn't work. Any help would be awesome.

Thanks you in advance
John

[poetic_folly]

Put the settings in manually.

[cruisinco]

the websession doesn't have all the pieces needed, like the proxy and what not and I don't know what to fill those in with.

[poetic_folly]

1. On the handset, from the main application window, scroll to Browser and press Enter.

2. Press the Menu button.

3. In the Browser Menu, scroll to Setup and press Enter.

4. Scroll to a profile, use the TAB key to highlight Edit, then press Enter.

5. Scroll to WAP Settings and press Enter.

6. Scroll to Primary IP: and press Enter.

7. Type 216.155.165.050 and press Enter.

8. Scroll to Primary Port and press Enter.

9. Type 9201 or Permanent, non-secure and press Enter.

10. Press Back to return to the Profile menu.

11. Scroll to Data Bearer and press Enter.

12. Scroll to GPRS and press Enter.

13. Scroll to APN: and press Enter.

14. Type wap.voicestream.com and press Enter.

15. Leave the Username and Password fields blank.

16. Press Back to return to the Profile menu.

17. Scroll to Profile Name and press Enter.

18. Type T-Zones GPRS and press Enter.

19. Press Back to return to the WAP Settings menu.

20. Scroll to T-Zones GPRS and press Enter to make it active.

21. Press the Home button.

22. Scroll to Browser and press Enter.

23. The handset will display You must enter a homepage to proceed

24. Press Enter.

25. Press Backspace to delete the existing homepage.

26. Type in http://wap.myvoicestream.com

[cruisinco]

Cool this is what my entry details look like, my setup looked slightly different than what you were describing but I assumed some stuff and this is what I have now.

Name: T-zones GPRS
homepage: http://wap.myvoicestream.com
service type 1: WAP
proxy 1:
port 1: 9201
domain: 216.155.165.050
service type 2: WAP
Proxy 2:
port2: 9201
domain 2: 216.155.165.050
DNS 1: 216.155.165.050
DNS 2: 216.155.165.050
timeout: 15 minutes
CSD No. 1:
User name1:
password1:
speed (bps) 1: 9600
line type 1: modem
CSD No. 2:
User name2:
password2:
speed (bps) 2: 9600
line type 2: modem
GPRS APN: wap.voicestream.com
user name:
password:

it just says "data server not available" when I try to use the browser. And would this fix my text messaging problem?

Thank you for taking time to do this, poetic.
cruisinco

[poetic_folly]

Do you have a data plan on your phone? From T-Mobile I mean? T-Zones?

And for the SMS, have you made sure you have the correct service center number? For T-Mo US it should be +12063130004 (its in your Text Message Setup).

[cruisinco]

Yes I do have a data package, I can use everything.

The service center number is what you said it should be and the email gateway is blank and the use GPRS is set to yes.

The MMS message set up the server info is set to 3-db-mms other option is CSL MMS

ok i think I fixed the text it can't use the GPRS bc I havn't setup the websession correctly yet.

[poetic_folly]

Right I was going to say, you shouldn't have the text go over GPRS.

For your data and MMS stuff, try this (http://tmobileus.wdsglobal.com/phonefirst). Use the Slvr one if there is no L7i.

[cruisinco]

Yea there is no L7 at all, the closest is a L6

I take it back, Ill try this and ill let you know, thank you again

Ok I used the tmobile configure, and the tzones updated fine, but the picture/video messaging update didn't go through it just says update failed.

The internet works fine now but no MMS. Any more suggestions? I really appricateate you helping me get atleast the txt and net working. thank you.

[poetic_folly]

Hmm. Try the MMS option for the V3i, see if that will take.

[cruisinco]

Good call that worked, thank you so incredibly much. Now I can use my phone for what it was meant for, not just a phone. I really appricate it.

[poetic_folly]

Anytime. Hit thanks. :D