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View Full Version : New V3 having problems registering my network.


Magickman
11-27-2006, 01:06 AM
Okay, first off, I'm a total cell phone newbie. I put off owning one for as long as humanly possible, and I've finally caved in. Having said that, I am pretty tech savvy.

I purchased my V3 new off of Ebay, received it on Friday, and immediately activated it with a T-Mobile pre-paid SIM card.

The problem I'm having (and the gal at the T-Mobile shop had) is: when you first turn the phone on, it can't locate the T-Mobile network. It searches, and searches, and eventually says "No Service", and then "Emergency Only". However, if you go into Settings->Network->Available Networks, it searches and finds Cingular and T-Mobile. If you select T-Mobile, then hit View->Register it tries to register, but to no avail. If you then go into Settings->Network->New Network it will finally find T-Mobile and register, and then the everything is fine. But that's the only way I can seem to get it to register, and I have to go through all that everytime I turn the phone off and back on.

In the Network Setup menu, the settings are set to:

Band=Automatic
Type=Automatic
Speed=Medium

It's a minor irritation I suppose, as once the phone is on and registered it seems to stay that way, but still...! My wife also has a V3 (an older one), on the same network (T-Mobile to go) and she has no such issues.

At any rate, it really seems like it may be a software issue. Would re-flashing the phone help?

If I could exchange the phone I would. But as I said, this was an Ebay purchase. I have no doubts that the phone was new, as it still had all the protective plastic adhesive attached inside and out. And the seller had a perfect feedback score, so I don't think he knowingly sold me a dud; of course who can say?

Any help or input is greatly appreciated.

-Guy

fldodger
11-27-2006, 03:43 AM
Is the phone unlocked? What software is on it? Hold down * and# while turning it on.

Magickman
11-27-2006, 09:35 AM
Is the phone unlocked? What software is on it? Hold down * and# while turning it on.

It is factory unlocked and unbranded.

I'll check the software when I have a working battery as mine won't hold a charge, even after charging for 24 hours. Phone said "Charge Complete", but as soon as I unplugged it, the "Low Battery" warning came on. Now, the phone won't turn on at all with this battery, even when plugged into the charger. Totally dead. Phone works fine with the battery out of the wife's phone, so I know it's the battery and not the phone.

At any rate, I'll need to wait for the wife to get home and hijack her battery for a little while to check the software. Meanwhile, I'll track down (and charge) a new battery. I did find a Maxcell 1900mAh on Ebay for $20.00. Based on my preliminary research, this battery seems to be a good choice. However, I want to do a tad more research on batteries before I spring for a couple new ones.